Vice President, Sales & Customer Success
John Fagan serves as CivicSmart's Vice President, Sales & Customer Success. Highly regarded for his knowledge of emerging markets and a thorough understanding of governmental purchasing protocols, his client-centered approach is widely recognized in state and regional communities. John has more than 15 years of experience in the parking industry, developing municipal solutions and serving as a subject matter expert to local governments on financial and operational matters concerning revenue recovery. John’s career includes several former commitments with industry leaders across the public safety and mobility sectors which has contributed to his proven track record of developing solutions to meet or exceed client expectations.
John’s excellent strategic planning, relationship building, and business development skills have allowed him to stay at the forefront of innovation, while helping to define the future of the parking landscape. John’s unique understanding of complex, turnkey, on-street parking problems provide customers with an effective conduit use to identify, procure, and execute on ‘Smart City’ parking goals.