System Administrator

Reports To: SVP, Engineering

Location: Milwaukee, WI

Job Purpose

We are looking for System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

This individual will assist and guide PCI auditing process.

SA Engineering & Provisioning
  • Engineering of SA-related solutions for various individuals, project and operational needs.

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

  • Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.

  • Develop and maintain installation and configuration procedures.

  • Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

Operations & Support
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

  • Perform regular security monitoring to identify any possible intrusions.

  • Automate daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

  • Perform regular file archival and purge as necessary.

  • Create, change, and delete user accounts per request.

  • Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.

  • Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.

Maintenance
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

  • Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

  • Maintain operational, configuration, or other procedures.

  • Perform periodic performance reporting to support capacity planning.

  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.

  • Maintain data center environmental and monitoring equipment.

Knowledge/Skills
  • Bachelor (4-year) degree, with a technical major, such as engineering or computer science.

  • Systems Administration/System Engineer certification in Microsoft.

  • Four to six years system administration experience.

If interested, please email your resume to Kristin at kyatso@civicsmart.com.

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